Caitlin St Vincent Welch is an Australian qualified lawyer with international experience working as a technology & data lawyer in Australia, UK and Switzerland. Caitlin worked 9 years for Avanade which is a technology consulting company owned by Accenture and Microsoft. Caitlin then moved to Switzerland and worked for 3 years at Swiss Re before moving to Zurich Insurance as the Global Head of Legal Operations. In this role Caitlin and her team are responsible for operations topics including people, strategy, technology, innovation, financial controlling & communications. Caitlin is passionate about innovation and transformation in the legal industry and believes that change starts with the right culture and mindset. We need to think differently and embrace a bright new future of legal operations.